1 min read

Every Platform Grades Its Own Homework : Scott on the ROAS Trap

8 min read

The Paid Traffic Truth : Meta's New Customer Conversion Just Jumped 66%

8 min read

The Paid Traffic Truth : The New Customer Markup Your Dashboard Hides

2 min read

Why Agencies Shouldn't Fear the Numbers

6 min read

Your Data Is Being Estimated — And Nobody Told You

10 min read

How Meta, Google, and TikTok Changed Your Numbers Without Telling You

7 min read

Meta Is Now Charging to Reach Your Customer

9 min read

How Link Necklaces Cut Meta nCAC 22% and Nearly Doubled New Customers

7 min read

How to Track ChatGPT Ads the Right Way

12 min read

Why Your Meta CPA Is Lying to You in 2026

2 min read

The Monday Routine That Stops Wasted Ad Spend : The Five Forces Playbook

2 min read

How the Optimization Force Improves Campaign Performance

6 min read

How to Use Ecommerce LTV to Optimize Cold Traffic

By Scott Desgrosseilliers on May 31, 2022, 12:46:12 PM

HOW TO USE ECOMMERCE LTV TO OPTIMIZE COLD TRAFFIC AD SPEND


Customer lifetime value is the most underused metric in ecommerce — and that's exactly why it's an edge. Most brands optimize their cold-traffic ads for the cheapest possible click, lead or first purchase. The brands that win optimize for something their competitors aren't even measuring - which cold traffic turns into high-value, repeat customers. This is how you do that.

Topics: Wicked Reports cohort analysis customer lifetime value (CLV) Cold Traffic Attribution ecommerce metrics
5 min read

What Is a Good Ecommerce CAC? Benchmarks & Truth

By Scott Desgrosseilliers on May 18, 2022, 2:00:00 AM

WHAT IS A GOOD ECOMMERCE CAC? (AND WHY YOUR PLATFORM'S CAC IS FICTION)


Every ecommerce operator wants a number - "what's a good customer acquisition cost?" Here's the honest answer up front — in 2026, the broad ecommerce average runs about $68–$84 to acquire a customer but that average is nearly useless on its own because CAC ranges from around $23 for pet brands to $377+ for electronics. And it's climbed 40–60% since 2023, so whatever you paid two years ago, you're paying materially more now.

But the benchmark isn't the real problem. The real problem is that the CAC number most brands are looking at is wrong before they even compare it to anything — because it comes from an ad platform that can't actually measure it. Let's fix both.

Topics: Wicked Reports customer lifetime value cac ecommerce metrics LTV to CAC