Frame 131-4
 

The 5 Forces in Action:
Your Weekly Scale / Chill / Kill System for New Customer Growth

 

Undeline

The goal isn’t more dashboards. The goal is a weekly operating rhythm that tells you what to do with your budget — based on verified first-party outcomes and the reality of how new customers get created.

 
Watch the Instant Demo
See 5 Forces AI in Action
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“Why Growth Feels Fragile Even When ROAS Looks Great

Vector 12-2

dangerous
 
If you can’t separate new customers from repeat buyers, your reporting becomes misleading — and your budget decisions become risky.
 
 
 
When measurement is unclear, the platform’s incentives become your strategy.
This is how teams end up stuck in the same loop:
  • Retargeting looks like growth because it converts fast
  • Prospecting looks unprofitable because it converts slower
  • Platforms over-credit themselves
  • Teams argue because nobody can prove what’s real
  • Decisions slow down — or become emotional

How the 5 Forces Convert Attribution Into a Weekly Decision Plan

Vector 144

 

THE 5 FORCES IS NOT A REPORT. IT’S A PROCESS. HERE’S HOW IT RUNS IN THE REAL WORLD: 

FORCE 1
 
Intention
 
Pick the Job
You define what each campaign is meant to accomplish and Wicked assigns the correct North Star KPI:
•  New Customer Acquisition → nCAC
•  Top of Funnel Cold Traffic → First-Click ROAS
•  Retargeting / Bottom of Funnel → Multi-Touch ROAS
FORCE 2
 
Expectation
 
Set the Window +
Decision Boundaries
You set the correct attribution window:
•  NCA + TOF typically require 30 days
•  BOF / retargeting typically uses 7 days
Then you define Scale / Chill / Kill zones based on the North Star KPI.
Example: If Chill Zone nCAC = $40–$50 → Scale below $40 → Kill above $50.
FORCE 3
 
Action
 
Execute One Clear Verb
Instead of 40 metrics and opinions, you get one verb per campaign:
•  Scale
•  Chill
•  Kill
And you keep a simple decision log so learning compounds.
FORCE 4
 
Outcome
 
Verify What Actually
Happened
Outcome connects the decision to proof:
•  Verified orders + customer IDs
•  New vs repeat segmentation
•  Real revenue and ROI (not modeled narratives)
FORCE 5
 
Optimization
 
Use Evidence to Improve
Optimization is where you diagnose constraints and apply fixes:
•  Creative
•  Offer
•  Structure
•  Funnel/landing conversion
•  Signal quality
The output is simple:
A weekly plan you can defend.

What Changes When You Run This Weekly

Vector 12-2

Check
You stop “buying your own customers” and calling it performance.
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You stop killing prospecting just because it’s slower.
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You gain confidence to scale because outcomes are verified.
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Your team moves faster because decisions are structured.
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Waste becomes obvious — and easier to cut.

The Weekly Decision Rhythm
(What Monday Looks Like)

Vector 13-2

 

This is how Wicked turns attribution into an operating system — not a reporting project.
 
1
Check campaigns by Intention
2
Review correct window
3
Compare to zones
4
Execute Scale/Chill/Kill
5
Log decision & Review outcomes
The Weekly Decision Rhythm  (What Monday Looks Like)