4 min read

Why One KPI Is Breaking Your Marketing (And What to Do Instead)

3 min read

Why 7-Day Attribution is Killing Your 2026 New Customer Acquisition

3 min read

Why View-Through Conversions Are Dangerous for Your Ad Budget

4 min read

Diagnosing Rising nCAC: Why Your Offer Might Not Be the Problem

4 min read

Meta Advantage+ Isn’t Broken, But Your Reward Signal Is

2 min read

Setting the Intention: How AI is Automating the 5 Forces of Marketing

2 min read

Repairing the Data Loop: How to Unlock Meta’s Brilliant Performance

4 min read

The ROAS Trap: Why Efficient Ads Are Killing Your eCommerce Growth

3 min read

Why nCAC is the Only Metric That Matters for Your Growth Budget

2 min read

The North Star Strategy: Proving Agency Impact via Attribution

2 min read

Why High Meta ROAS Doesn't Always Equal More Revenue

2 min read

How to Double New Customers While Reducing Ad Spend

4 min read

Drowning in Dashboards? Why You Need Better Decisions, Not More Data

4 min read

Why Your ROAS Is Lying to You (and How to Fix It in 48 Hours)

4 min read

Diagnosing Rising nCAC: Why Your Offer Might Not Be the Problem

By Scott Desgrosseilliers on Feb 2, 2026 9:00:00 AM

When your paid media costs start creeping up, the natural reaction is to panic. Most founders and agencies immediately start "thrashing"—changing the offer, the landing page, the product bundles, and the creative.

Topics: Wicked Reports Marketing Attribution New Customer Acquisition Cost (NCAC) ad spend optimization Top of Funnel eCommerce Strategy Data Accuracy
4 min read

Meta Advantage+ Isn’t Broken, But Your Reward Signal Is

By Scott Desgrosseilliers on Jan 26, 2026 9:00:01 AM

Meta Advantage+ Isn’t Broken, But Your "Reward Signal" Is

Many eCommerce founders feel like Meta Advantage+ is a "black box" that works for a while and then suddenly hits a wall. You see the purchases coming in, but your new customer growth has flatlined.

Topics: Wicked Reports New Customer Acquisition Cost (NCAC) Meta Advantage+ eCommerce Scaling Ad Signal Architecture Retargeting Trap
4 min read

The ROAS Trap: Why Efficient Ads Are Killing Your eCommerce Growth

By Scott Desgrosseilliers on Jan 13, 2026 9:00:03 AM

You’ve seen the screenshots. A 5x, 8x, maybe even a 10x ROAS inside the Meta Ads Manager. On paper, you’re winning. But when you look at your bank account or your total business revenue, the needle isn't moving.

Topics: Wicked Reports Marketing Attribution New Customer Acquisition Cost (NCAC) ad spend optimization Meta Ads Facebook Ads ROAS eCommerce Strategy
2 min read

The North Star Strategy: Proving Agency Impact via Attribution

By Scott Desgrosseilliers on Jan 9, 2026 9:15:00 AM

The North Star Strategy: How Agencies Prove Impact with Customer Level Attribution

In the competitive landscape of digital marketing, agencies are often judged by metrics they can’t fully control. Platform ROAS is increasingly unreliable, and "blended" metrics often hide the truth about where growth is actually coming from.

Topics: Wicked Reports New Customer Acquisition Cost (NCAC) marketing ROI digital marketing agency customer level attribution client retention
4 min read

The Most Important Metric in Your Business (and Why You Aren’t Tracking it Correctly)

By Scott Desgrosseilliers on Dec 29, 2025 8:44:59 AM

 

Topics: Wicked Reports customer lifetime value New Customer Acquisition Cost (nCAC) Data New Customer Acquisition Cost (NCAC) nLTV nCAC Payback LTV Payback profitable scaling
4 min read

The 3 Mistakes Killing Your Top-of-Funnel Performance - A Wicked Reports Deep Dive

By Scott Desgrosseilliers on Dec 26, 2025 9:00:01 AM

How do you measure Top-of-Funnel (TOF) performance?

TOF success must be measured using New Customer ROAS and Multi-Touch Attribution rather than Last-Click or platform ROAS. Traditional metrics fail TOF because they ignore the "7-Day Trap" and allow algorithms to secretly reallocate budget into retargeting, creating a "Recoil Effect" that stalls long-term growth.

Topics: Wicked Reports New Customer Acquisition Cost (NCAC) Top of Funnel Ad Platform ROAS marketing budget waste scaling ecommerce TOF attribution attribution mistakes last-click ROAS
4 min read

The Growth Ceiling Trap: Why Meta Rewards the Wrong Campaigns and How to Fix the Bias

By Scott Desgrosseilliers on Dec 19, 2025 9:15:00 AM

 

What is the Growth Ceiling Trap? The Growth Ceiling Trap is a revenue plateau occurring when Meta’s algorithm optimizes for low-cost "vibes" (retargeting and repeat buyers) rather than true new customer acquisition. This creates an "Attribution Illusion" where platform ROAS looks high, but actual business growth remains flat because top-of-funnel prospecting is starved of budget.

 

Topics: Wicked Reports Advanced Signal New Customer Acquisition Cost (NCAC) Ad Platform ROAS Meta Bias Growth Ceiling Retargeting Waste
4 min read

The Retargeting Trap: More New Customers on Half the Spend

By Scott Desgrosseilliers on Dec 12, 2025 9:00:00 AM

What is the Retargeting Trap?

The Retargeting Trap is a marketing failure where brands unknowingly dedicate their budget to re-acquiring existing customers rather than finding new ones. This leads to a "Treacherous Paradox": platform ROAS appears high (6x–10x), but actual new customer growth remains flat. By using FunnelVision to audit retargeting loops, brands like SweetLegs have generated more revenue on 50% less spend.

Topics: Wicked Reports funnelVision Marketing Attribution New Customer Acquisition Cost (NCAC) e-commerce growth One Core Media SweetLegs retargeting loop
12 min read

Is New Customer Growth Killing Profit? How to Master nCAC

By Scott Desgrosseilliers on Apr 25, 2025 9:06:55 PM

Is New Customer Growth Killing Your Profit? A Guide to Mastering nCAC

Getting new customers is exciting, right? It feels like growth. But are those new customers actually helping your bottom line, or are the new customer acquisition costs eating into profits? Figuring out your real new customer acquisition cost is essential because it tells you exactly how much your organization spends to bring in each brand new buyer. Without this number, you're basically flying blind with your marketing budget and overall business strategy.

Topics: attribution windows Attribution Health multi-touch attribution LTV:NCAC Ratio Profit-Killing Customer Acquisition Costs New Customer Acquisition Cost (NCAC) Google Analytics 4 vs. Attribution Tools