To cancel or non-renew a Plan, Customer must provide written notice by email to support@wickedreports.com, or by submitting a support ticket through Wicked Reports’ in-app support system. For any Plan, cancellation or non-renewal is effective at the end of the then-current subscription period or commitment term, provided Wicked Reports receives written notice at least thirty (30) days before that date.
IF YOU CANCEL A MONTHLY SUBSCRIPTION WITH A 6-MONTH OR 12-MONTH COMMITMENT (EACH, A “COMMITMENT PERIOD”), YOU WILL CONTINUE TO OWE WICKED REPORTS THE APPLICABLE MONTHLY SUBSCRIPTION FEE FOR THE REMAINDER OF THE APPLICABLE COMMITMENT PERIOD, AND WICKED REPORTS WILL CONTINUE TO CHARGE YOUR CREDIT CARD ON FILE FOR THAT MONTHLY SUBSCRIPTION FEE THROUGH THE END OF YOUR COMMITMENT PERIOD. A Customer paying monthly may elect to continue scheduled monthly payments through the end of the commitment term or pay all remaining committed fees in full.
No Refund Policy
All prepaid fees are non-refundable except as required by applicable law. No refunds or credits will be provided for partial or unused subscription periods.
