6 min read

How to Build UTM Tracking Links in Wicked Reports

1 min read

Every Platform Grades Its Own Homework : Scott on the ROAS Trap

8 min read

The Paid Traffic Truth : Meta's New Customer Conversion Just Jumped 66%

8 min read

The Paid Traffic Truth : The New Customer Markup Your Dashboard Hides

3 min read

Why Agencies Shouldn't Fear the Numbers

6 min read

Your Data Is Being Estimated — And Nobody Told You

5 min read

Three Attribution Shifts Every DTC Brand Should Know

14 min read

How Meta, Google, and TikTok Changed Your Numbers Without Telling You

6 min read

Meta Is Now Charging to Reach Your Customers

12 min read

How Link Necklaces Cut Meta nCAC 22% and Nearly Doubled New Customers

Scott Desgrosseilliers

Scott Desgrosseilliers


Recent posts by Scott Desgrosseilliers

4 min read

Drowning in Dashboards? Why You Need Better Decisions, Not More Data

By Scott Desgrosseilliers on Dec 31, 2025, 9:00:00 AM

DROWNING IN DASHBOARDS? WHY YOU NEED BETTER DECISIONS, NOT MORE DATA

WHAT IS THE DIFFERENCE BETWEEN MARKETING REPORTING AND MARKETING DECISIONING?


Reporting simply displays data, the charts and ROAS numbers. Decisioning translates that data into a definite action: scale, chill, or kill. Most brands hit a growth bottleneck because they spend more time debating whether the data is accurate than actually making budget decisions. 5 Forces AI closes that gap by analyzing 238 core data points and returning daily budget and creative recommendations, each computed from your own numbers with the reasoning shown.

Topics: Wicked Reports 5 Forces AI data overload marketing bottlenecks scale chill kill tactical guidance attribution AI e-commerce scaling
4 min read

The Most Important Metric in Your Business (and Why You Aren’t Tracking it Correctly)

By Scott Desgrosseilliers on Dec 29, 2025, 8:44:59 AM

THE MOST IMPORTANT METRIC IN YOUR BUSINESS (AND WHY YOU AREN'T TRACKING IT CORRECTLY)

WHAT IS THE MOST IMPORTANT METRIC FOR ECOMMERCE SCALING?

The critical metric for predictable growth is nCAC to nLTV payback, new customer acquisition cost measured against new customer lifetime value payback. Unlike standard ROAS, this metric calculates how long it takes for a first-time customer to repay their acquisition cost, so you can scale spend based on cash flow and long-term profitability rather than platform vibes.

In ecommerce, everyone tracks ROAS and standard CAC. Those are necessary, but they are lagging metrics. They tell you what already happened, not whether you can afford to double your budget tomorrow. Scaling is a gamble until you know your nCAC to nLTV payback. This equation turns marketing spend from a cost center into a predictable growth engine.

Topics: Wicked Reports New Customer Acquisition Cost (NCAC) nLTV nCAC Payback LTV Payback profitable scaling
4 min read

3 Mistakes Killing Your Top-of-Funnel Performance

By Scott Desgrosseilliers on Dec 26, 2025, 9:00:01 AM

The 3 Mistakes Killing Your Top-of-Funnel Performance

Top-of-funnel is where you introduce your brand to new, high-potential customers. It is the lifeblood of sustainable growth, and it is also where even sophisticated brands quietly sabotage themselves without realizing it. If your top-line revenue has stalled or your new customer acquisition cost is creeping up, the cause is usually one of three top-of-funnel mistakes. Here they are, and how to fix each.

Topics: Wicked Reports New Customer Acquisition Cost (NCAC) Top of Funnel TOF attribution
4 min read

The Fastest Path to Lower nCAC : Fix the Meta Signal

By Scott Desgrosseilliers on Dec 22, 2025, 10:15:00 AM

The Fastest Path to Lower nCAC : Fix the Meta Signal, Not the Creatives

If you want to lower your new customer acquisition cost on Meta, the fastest lever is not more creative. It is fixing the signal you send the algorithm. Most brands attack high nCAC with more hooks, more ad variations, and elaborate testing systems. That is treating a symptom. The real problem is usually what the algorithm is being told to optimize for, and fixing that is faster and more impactful than weeks of creative testing.

Topics: Wicked Reports Attribution Software New Customer CAC lower nCAC Meta signal fix Meta ads efficiency Marketing Optimization
5 min read

The Growth Ceiling Trap : Why Meta Rewards Wrong Campaigns

By Scott Desgrosseilliers on Dec 19, 2025, 9:15:00 AM

The Growth Ceiling Trap : Why Meta Rewards the Wrong Campaigns

You scaled to $3M, then $10M, maybe $30M, and then it stopped. You pushed out more creative, you raised the budget, and new customer acquisition stayed flat anyway. This is the growth ceiling trap, and it is one of the most common and most misunderstood plateaus in DTC. The frustrating part is that your dashboards still look fine while it happens. The cause is not your creative or your spend. It is a systemic bias in how Meta optimizes, and until you fix it, more budget just buys more of the same stall.

Topics: Wicked Reports Advanced Signal New Customer Acquisition Cost (NCAC) Ad Platform ROAS Meta Bias Growth Ceiling Retargeting Waste
4 min read

Stop Wasting 40% of Ad Spend on Existing Customers

By Scott Desgrosseilliers on Dec 17, 2025, 8:00:02 AM

Stop Wasting 40% of Your Ad Spend on Customers You Already Own

Here is an uncomfortable possibility most brands never check: a large share of your Meta ad budget, often a third to a half of it, may be going toward reaching customers you already own. Meta reports those repurchases as conversions, your ROAS looks healthy, and the whole time your actual new-customer growth is flat. You are paying to reacquire people who were going to buy anyway, and calling it acquisition. Here is why it happens and how to stop it.

Topics: Wicked Reports Advanced Signal Meta Ads Waste New Customer CAC eCommerce Ad Strategy Inflated ROAS
4 min read

The Hidden Cost of Bad Attribution : Quantify the Risk

By Scott Desgrosseilliers on Dec 15, 2025, 8:15:00 AM

The Hidden Cost of Bad Attribution : How to Quantify the Risk

Founders and marketing leaders spend a lot of energy fighting external costs, rising CPMs, more expensive clicks, tougher competition. But the most destructive cost in most ad accounts is internal and almost invisible: bad attribution. When you make high-stakes budget decisions on biased or misleading data, you scale the wrong campaigns and quietly drain profit, and it does not show up as a line item anywhere. Here is how to see that hidden cost, and how to put a number on it.

Topics: Wicked Reports Wasted Ad Spend Marketing Attribution Cost Marketing Calculator Attribution Value ROAS Calculation Top of Funnel ROI
4 min read

The Retargeting Trap: More New Customers on Half the Spend

By Scott Desgrosseilliers on Dec 12, 2025, 9:00:00 AM

The Retargeting Trap : How OneCore Media Got SweetLegs More New Customers on Half the Spend

WHAT IS THE RETARGETING TRAP?

The retargeting trap is a marketing failure where brands unknowingly spend their budget re-acquiring existing customers instead of finding new ones. It creates a treacherous paradox: platform ROAS looks high, often 6x to 10x, while actual new customer growth stays flat. Using FunnelVision to audit their retargeting loops, the agency OneCore Media helped its client SweetLegs generate more revenue and more new customers on roughly half the ad spend. Here is how.

Topics: Wicked Reports funnelVision Marketing Attribution New Customer Acquisition Cost (NCAC) e-commerce growth retargeting loop
5 min read

What Wicked Reports Does : 5 Forces AI, Advanced Signal & More

By Scott Desgrosseilliers on Dec 11, 2025, 9:15:00 AM

What Wicked Reports Does : The System Behind Better Budget Decisions

WHAT DOES WICKED REPORTS ACTUALLY DO?

Wicked Reports replaces revenue illusions with a faster, clearer decision system. It reconciles every channel against your real orders, then turns that into scale, chill, kill decisions you can act on. The core capabilities are 5 Forces AI for deterministic recommendations, Advanced Signal for training Meta on new customers, FunnelVision with infinite lookback for the full journey, and localized reporting so global teams decide on proof, not vibes. Here is how each one works.

Topics: Wicked Reports funnelVision Marketing Attribution Data Reporting 5 Forces AI Profitability Analysis
4 min read

The Direct Conversion Black Hole : 40% Untracked Revenue

By Scott Desgrosseilliers on Dec 11, 2025, 3:39:51 AM

The Direct Conversion Black Hole : Why 40% of Your Revenue Is Untracked

Open your Shopify or GA4 dashboard and look at your "Direct" channel. If it is showing 30 percent or higher, you are probably losing the trail on a large share of your revenue, and it is costing you more than you think. It is tempting to read a big Direct number as a sign your brand is so strong that people just type in your URL. Unless you are a household name, that is a comforting fantasy. Marketing drove most of those sales. You just cannot see which marketing, and that blind spot has a name: the Direct Conversion Black Hole.

Topics: Wicked Reports Attribution Black Hole Shopify Attribution Top of Funnel ROAS GA4 Direct Traffic Direct Conversion Gap