Key Results
+52%
Meta Revenue from New Customers
+127%
Total New Customers Acquired from Meta
–63%
Lowered nCAC (New Customer Acquisition Cost) on Meta
–17%
Lower Meta Ad Spend while Achieving These Results
Customer:
CBazaar — global Indian fashion brand serving the South Asian diaspora
Challenge:
Couldn’t scale Meta without mostly retargeting existing customers
Solution:
Advanced Signal (net-new buyer events) + 5 Forces AI (Scale/Chill/Kill)
Timeline:
Results measured month-over-month after go-live
The Challenge
CBazaar’s team was ready to scale, but Meta’s algorithm kept “winning” by retargeting past buyers—great-looking ROAS, flat new customer growth. They needed Meta to seek net-new customers and a simple way to stop waste when campaigns drifted.
Why this happens: Advantage+ and standard CAPI signals often optimize for easiest conversions—frequently repeat buyers—unless you feed Meta a new-customer–specific signal.
The Wicked Approach
Train Meta for new customers with Advanced Signal
We segmented new vs. repeat purchases and fired custom conversion events only for new-customer outcomes—by product/SKU where helpful—so Meta learned to find buyers who’d never purchased before.
LEARN ABOUT ADVANCED SIGNAL ↗
Let AI prune waste and amplify winners with 5 Forces AI
We set Scale/Chill/Kill zones, then used the nightly analysis to kill leaking spend and reallocate budget to prospecting winners (the –17% spend primarily came from these KILL directives). CBazaar had already seen how 5 Forces clarifies decision-making and saves time.
LEARN ABOUT 5 FORCES AI ↗
Implementation Highlights
Signals:
New-customer purchase events wired via Advanced Signal; product-level signals on hero SKUs.
Learn about Advanced Signal ↗Methodology:
Prospecting intentions + Scale/Chill/Kill thresholds defined inside 5 Forces AI.
See how intentions work ↗Execution rhythm:
Daily review of AI picks; immediate KILLs; modest budget shifts to Scale.
See how zones work ↗Results
Revenue up 52% on Meta, new customers up 127%
nCAC down 63%, while spend fell 17% (waste removed via KILL)
Team reports faster decisions and less analysis time
Performance deltas are CBazaar’s month-over-month results tracked in Wicked Reports.
Why It Worked
Right signal → right buyers
Meta was trained on new-customer events—not generic purchases—so scaling increased net-new customer count, not just retargeted orders.
LEARN ABOUT ADVANCED SIGNAL ↗
AI guardrails
5 Forces AI gave daily, intention-aware Scale/Chill/Kill calls—cutting waste and concentrating budget where it matters.
SEE CASE STUDY ↗
One source of truth
Alignment on intentions + attribution removed guesswork and sped up action.
SEE CASE STUDY ↗
“Wicked Reports gives me trust in the data, saves hours every day, and brings peace of mind.”
RAJESH NAHAR
CEO & Co-Founder of Cbazaar.com
What’s next for CBazaar
Expand product-level Advanced Signals to more collections
Automate weekly “Scale” budget increases when new-customer volume meets thresholds
Layer Product Journey Playbooks to turn first-time buyers into profitable second purchases
Want These Results?
Train Meta to acquire net-new customers with Advanced Signal and use 5 Forces AI to scale profitably.




