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CBazaar scales Meta new customer growth with Advanced Signal

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Interactive Demo

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Key Results

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+52%

Meta Revenue from New Customers

+127%

Total New Customers Acquired from Meta

–63%

Lowered nCAC (New Customer Acquisition Cost) on Meta

–17%

Lower Meta Ad Spend while Achieving These Results

Customer:

CBazaar — global Indian fashion brand serving the South Asian diaspora

Challenge:

Couldn’t scale Meta without mostly retargeting existing customers

Advanced Signal 5 Forces AI

Solution:

Advanced Signal (net-new buyer events) + 5 Forces AI (Scale/Chill/Kill)

Timeline:

Results measured month-over-month after go-live

The Challenge

Undeline

CBazaar’s team was ready to scale, but Meta’s algorithm kept “winning” by retargeting past buyers—great-looking ROAS, flat new customer growth. They needed Meta to seek net-new customers and a simple way to stop waste when campaigns drifted.

Why this happens: Advantage+ and standard CAPI signals often optimize for easiest conversions—frequently repeat buyers—unless you feed Meta a new-customer–specific signal.

 

Learn About Advanced Signal

Who is

The Wicked Approach

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Accurate New Customer Attribution

Automatic segmentation, attribution, and calculation of marketing's ability to find new customers profitably: nCAC, nAOV, nLTV, and nROAS

Implementation Highlights

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Signals

Signals:

New-customer purchase events wired via Advanced Signal; product-level signals on hero SKUs.

Learn about Advanced Signal ↗
Methodology

Methodology:

Prospecting intentions + Scale/Chill/Kill thresholds defined inside 5 Forces AI.

See how intentions work ↗
Execution rhythm

Execution rhythm:

Daily review of AI picks; immediate KILLs; modest budget shifts to Scale.

See how zones work ↗

Results

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Revenue up 52% on Meta, new customers up 127%

nCAC down 63%, while spend fell 17% (waste removed via KILL)

Team reports faster decisions and less analysis time

Performance deltas are CBazaar’s month-over-month results tracked in Wicked Reports.

Results

Why It Worked

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Right signal → right buyers

 

Right signal → right buyers

Meta was trained on new-customer events—not generic purchases—so scaling increased net-new customer count, not just retargeted orders. 

 

LEARN ABOUT ADVANCED SIGNAL ↗

AI guardrails

 

AI guardrails

5 Forces AI gave daily, intention-aware Scale/Chill/Kill calls—cutting waste and concentrating budget where it matters.

 

SEE CASE STUDY ↗

One source of truth

 

One source of truth

Alignment on intentions + attribution removed guesswork and sped up action.

 

SEE CASE STUDY ↗

What’s next for CBazaar

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CBazaar 1

 

Expand product-level Advanced Signals to more collections

CBazaar 2

 

Automate weekly “Scale” budget increases when new-customer volume meets thresholds

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Layer Product Journey Playbooks to turn first-time buyers into profitable second purchases

Want These Results?

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Train Meta to acquire net-new customers with Advanced Signal and use 5 Forces AI to scale profitably.