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One Core Media Case Study:
Shifts clients from retargeting loops to real growth

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Clear, trusted attribution that guided a shift from heavy retargeting to net-new customer acquisition, with decision-making and reporting standardized across team and client stakeholders.

 

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Case Study Details

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Agency icon

Agency

One Core Media
Clients icon

Clients

FoodCycler
SweetLegs
Tools Used icon

Tools Used

FunnelVision

Cohort & LTV reporting

First-Click / Full-Impact / Linear Attribution Views

Integrated Platform Data (incl. Meta)

View-Through Confidence controls

The Challenge

Undeline

Before Wicked, OneCore’s ecommerce clients (e.g., SweetLegs) leaned hard on retargeting and re-buy activity. In-platform numbers looked great (high ROAS, low CPA), but new-customer growth had stalled.

Cross-referencing UTMs, GA, CRMs, and ad platforms was slow and couldn’t tie spend to outcomes at a campaign level. The result: persuasive platform ROAS, little clarity, and a risk of optimizing into a retargeting loop.

They spent last year paying for existing customers again and again… no top-of-funnel prospecting. Platform return on ad spend looked 6–10x — but it was misleading.

 

- Denis Melnik

The Challenge-1

Why Wicked

Undeline

OneCore needed an unbiased, shared source of truth that clients and the agency could rally around—down to the campaign/ad set level—and that supported multiple models to evaluate TOF, mid-funnel, and bottom-funnel fairly.

Wicked is the common ground for us and the client — even the financial controller uses it to project budgets.

 

- Denis Melnik

Why Wicked

What they implemented

Key Benefits

 
FunnelVision for daily decisions

FunnelVision for daily decisions

  • Put platform and revenue data side-by-side inside Wicked.

  • Standardized views for TOF vs retargeting and spend allocation.

Model-aware analysis (no black boxes)

Model-aware analysis (no black boxes)

  • Used first-click and full-impact to judge prospecting and mid-funnel.

  • Kept linear for blended sanity checks.

  • Tuned view-through confidence thoughtfully (especially for video + brand lift) without over-crediting.

Cohorts & LTV for strategy, not just reporting

Cohorts & LTV for strategy, not just reporting

  • Monthly cohort reviews to track new-customer performance and value growth.

  • Benchmarks for evaluation windows so launches weren't cut prematurely.

Team & client operating rhythm

Team & client operating rhythm

  • Screenshots + saved views in client decks.

  • An internal Scale / Chill / Kill decision tree (simple, human-run) that every media buyer follows.

Results & Proof Points

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SweetLegs

After refocusing away from double-paying for existing customers and re-balancing toward new-customer acquisition, OneCore reports that in the first 7–8 months under the new approach they generated more revenue and more new customers on roughly half the spend compared to the prior year period.

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Why it worked

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Shared truth beats siloed dashboards
 

Shared truth beats siloed dashboards.

 

Platform claims are visible next to reconciled orders and cohort outcomes, eliminating “who’s right?” debates.

Right model for the job
 

Right model for the job.

 

TOF is evaluated with models that reflect its role in discovery, not just last-click convenience.

Operationalized cadence
 

Operationalized cadence.

 

Simple playbooks (Scale / Chill / Kill), pinned views, and cohort checkpoints keep everyone moving the same direction.

Notes & Nuance

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Signals

Multi-currency complexity

For brands selling in USD/CAD (and more), OneCore historically normalized revenue and spend outside Wicked for monthly roll-ups. Day-to-day, Wicked provided the directional clarity needed to move fast.

Methodology

View-through confidence

OneCore applies reasonable caps informed by brand/direct lift and video reach; they avoid over-crediting by anchoring to measurable branded/direct deltas.

The Wicked Approach

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Continue expanding evergreen prospecting informed by first-click and cohort performance.

Standardise weekly cohort + model reviews across all e-commerce accounts.

Keep refining currency/time-zone processes so monthly roll-ups match the speed of day-to-day ops.