Book a demo
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Finally know which campaigns and channels drive New Customers

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New-Customer-First Attribution that tracks real customers (not cookies or clicks) through their entire journey, from first touch to purchase.

 

Book a live demo

 

Most demos reveal 10–20% wasted ad spend immediately.

New Customer First Attribution

Who is this for?

SMALL

If you're an eCommerce founder or marketer and you say yes to any of the following…

 
Paid media efficiency at scale

Platform Conflict

You're frustrated because Meta, TikTok, and Google all claim credit and no one can prove where real profit comes from.

Pinterest unlocked as a viable TOF channel

Empty ROAS

You've tried other attribution tools, but each one still shows ROAS that looks great while new-customer growth stays flat.

Decision clarity for the agency & client

Disconnected Data

You're tired of seeing disconnected data from every platform and never understanding the full customer journey from first click to sale.

 

Then what follows was built just for you.

What's the problem?

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You scale ad spend expecting growth. Meta shows ROAS climbing. Google says performance looks strong. But new customers stay flat.

Dashboards contradict each other, and it's unclear what's actually working. Most blame creatives or funnel issues —

But the real issue is how ad platforms define success.

 

Book a live demo

 

Most demos reveal 10–20% wasted ad spend immediately.

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The #1 reason eCommerce brands fail to scale ad spend profitably? Last-Click-Bias Attribution

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Ad platforms optimize for the fastest conversion — usually your existing customers — not new ones.

Here's what actually happens:

 

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You set new-customer campaigns with exclusions.
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Advantage+ or expansion quietly overrides them.
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Meta sees repeat buyers convert instantly and shifts more budget to retargeting campaigns.
4
Last-click rules give Meta credit for sales that email or SMS would have already closed.
5
Prospecting campaigns look weak, lose budget, and get shut off.
6
You scale spend, ROAS keeps appearing high — but it's all recycled customers.
The loop is invisible because the dashboards say you're “winning.”
IT'S LIKE ADVERTISING TO CUSTOMERS ALREADY IN YOUR RESTAURANT.

Other attribution tools don't fix it

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Northbeam icon

Northbeam (7-Day Cookie Tracking)

counts existing customers as "new" when they're just new to the cookie window
Triple Whale icon

Triple Whale (Survey-Based Tracking)

relies on people remembering what they saw weeks ago
Meta CAPI icon

Meta's CAPI

still optimizes for total conversions, not verified new-customer events

None of them track who the customer actually is and for the entire journey.

The Result:
The False-Growth Ceiling

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It looks like growth… but it isn't.

  • You're paying to reacquire customers you already had.

  • nCAC rises.

  • And growth hits a ceiling you can't push past.

 

Book a live demo

 

Most demos reveal 10–20% wasted ad spend immediately.

The Result-  The False-Growth Ceiling

From Retargeting to Growth

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1
MEASURE
Eternal Tracking That Reveals New vs Repeat Buyers
Every click and sale is tied to a real customer — forever. No cookies. No surveys. No guesses.
YOU CAN FINALLY SEE:
  • Where new customers truly start

  • Which parts of your spend actually grow the business

  • Which channels create the highest-LTV buyers

Customer LTV Windows are Infinite
Customer LTV Windows are Infinite
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SIGNAL
Train Platform AI to Seek New Customers
  • Verified new-customer events are fed back to Meta.

  • Customer LTV is fed back to Google.

  • This retrains their AI to prioritize new, high-value buyers, not fast retargeting wins.

  • Spend shifts automatically toward prospecting — the campaigns that actually grow your business.

Signal illustration
3
ACT
Weekly Scale / Chill / Kill Guidance Driven by New-Customer Data
Once you finally have accurate attribution, our AI Decision Layer tells you exactly what to do:
  • Scale campaigns hitting your NCAC

  • Chill campaigns drifting

  • Kill the ones wasting budget on existing customers

No more dashboards. No more debates.
Just simple, confident, profitable decisions.
Action: Increase Spend
Action: Needs Attention

 

Book a live demo

 

Most demos reveal 10–20% wasted ad spend immediately.

The result?
Profitable new-customer acquisition

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Scaling becomes predictable

 

Scaling becomes predictable

You know exactly how much you can spend and what it will produce.

Every dollar goes toward true growth

 

Every dollar goes toward true growth

Your budget fuels acquisition — not reacquiring customers you already had.

Your LTV compounds with the right customers

 

Your LTV compounds with the right customers

You attract better buyers — the ones who purchase more, return more often, and stay longer.

One platform, one source of truth

 

One platform, one source of truth

No conflicting dashboards. No attribution debates.

Book a live demo

 

Most demos reveal 10–20% wasted ad spend immediately.

Brands that have used
New-Customer-First Attribution…

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CBazaar
CBazaar
Grew Meta revenue from new customers by 52%, acquired 127% more buyers, cut nCAC 63%, and reduced ad spend 17%.
WisePelican
WisePelican
Scaled a $100k / month ad budget.
John Moran
John Moran
Cut nCAC by 30%, increased customers by 50%, and reduced wasted ad spend by 20%.
Tommy Chong's
Tommy Chong's
Scaled from a few thousand a day to $30k a day.
 
Book a live demo
 

Most demos reveal 10–20% wasted ad spend immediately.

Book a live demo with Melissa. You'll see:

  • Your true new-customer numbers.

  • Where budget is being recycled into repeat buyers.

  • How Advanced Signal improves Meta performance.

Frequently Asked Questions

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3 months

Pricing is based on annual revenue. To see what it would be for your brand, click here

Initial setup can be done in a few minutes per integration. Then ads get UTMs put on the links, if you haven't done this already. Then you attend a live onboarding call to get your first views setup.

Wicked ties every order and lead to its source using first-party data — then separates new vs repeat customers, detects wasted retargeting spend, and uses AI to recommend what to scale, chill, or kill. It works even when Meta/Google don't report correctly.

If you're using Triple Whale, Northbeam, Hyros, or GA4, Wicked can fully replace or complement them — especially if you need accurate new customer attribution and Meta retargeting bias fixed

Setup is guided. Our team validates tracking, integrations, and Advanced Signal on live calls with you. Most customers get clean data inside 3–7 days.

Most brands see actionable insights within the first few days — including accurate NCAC, wasted spend detection, and clean new-customer revenue proof.

Yes. Our Advanced Signal sends Meta real New Customer conversions so ASC stops over-targeting your existing buyers and starts finding new ones.

Yes — Wicked integrates with Shopify, Meta CAPI, Google Ads, GA4, Klaviyo, BigCommerce, Amazon, Recharge, Stripe, and more.

Yes. Our Attribution Time Machine gives you infinite lookback/look-forward windows — capturing long-tail TOF conversions no platform can see.

Yes — Wicked uses first-party click data and server-side tracking. We do not rely on cookies or fingerprinting, and our approach is resilient to iOS 26+.

You'll see:

  • Your true new-customer numbers

  • Where budget is being recycled into repeat buyers

  • How Advanced Signal improves Meta performance

  • How 5 Forces AI makes weekly Scale/Chill/Kill decisions for you

  • Actual examples from brands like yours

Most demos reveal 10–20% wasted ad spend immediately.