Many eCommerce founders feel like Meta Advantage+ is a "black box" that works for a while and then suddenly hits a wall. You see the purchases coming in, but your new customer growth has flatlined.
The truth? Meta is likely better at finding audiences than you are—but it’s only as good as the goal you give it.
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If you tell Meta’s AI to "Optimize for Purchases," it will hunt for the easiest conversion possible to make its own scoreboard look good. The easiest conversion is always an existing customer or a warm lead.
When your prospecting budget gets pulled into warm audiences, you start paying for conversions you likely would have received anyway. This is the Retargeting Trap.
Run this quick checklist on your Advantage+ campaigns:
If you checked these boxes, your account has the "retargeting disease."
You can't "ask nicely" for Meta to find new customers. You have to change the reward signal.
The success of brands like Joanna Vargas isn't down to a "magic button." It’s a combination of Andromeda-style creative volume and precision signal architecture. By giving Meta the right data, they forced the AI to hunt for new growth rather than recycling existing demand.
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A: This is a classic sign of the "Retargeting Trap." Meta's AI is finding the path of least resistance to show you a conversion, which often means targeting people who already know your brand. Your in-platform numbers look high, but your business isn't actually growing.
A: Think of the reward signal as the "treat" you give the AI when it does something right. If you reward it for any purchase, it will take the easy route. To scale, you must change the signal to reward it specifically for New Customer Acquisition.
A: You need to shift your signal architecture. By using a tool like Wicked Reports to define and track New Customer Acquisition Cost (nCAC) and New Visitor %, you can train the Meta algorithm to ignore existing demand and hunt for truly new customers.