Answers to 7 Frequently Asked Questions
Now and again we like to share some of the questions people ask us about Wicked Reports most often. These FAQs come from folks just like you, who want to make smart, data-driven decisions for their businesses.Now and again we like to share some of the questions people ask us about Wicked Reports most often. These frequently asked questions come from folks just like you, who want to make smart, data-driven decisions for their businesses.
1.) How long does it take to set up Wicked Reports?
Once you create your account, most users are up and running within two to four hours. We start tracking all your business data immediately, and some of the reports will show you actionable intel within 24 hours.
2.) Does it work for subscription businesses?
Sure does! We track the first sale, then add any subsequent purchases to the customer lifetime value. You see what you spent to acquire the customer the first time — but you won’t see any duplicate acquisition costs on subsequent purchases.
3.) How does it work? Do you do any onboarding?
Don’t worry – we’ve got your back. We onboard every customer so that you have a complete understanding of each report and how to use it. We do a call, we’ve got video tutorials, and we give you access to a weekly webinar with our tech experts. You can just dial in if you’re having an issue, and our data guys will sort it out for you on the spot.
4.) Will it work with my particular set-up? It’s a bit unusual…
Yep – it works with every configuration. No sales funnel is exactly alike, which is why we go such a thorough onboarding process. We’ve seen just about every kind of funnel you can imagine — from pristine arrangements to patch jobs that would make MacGyver cry. Wicked Reports can handle it all.
5.) Do you offer free trials?
No – we do awesome demos instead. You can book one here. A demo is the best option if you want to play around with the tools before you set up an account. We also offer 14 days free when you get started.
6.) Will I still need to use Google Analytics or Google Tag Manager?
Wicked Reports works just fine on its own, but if you have those tools set up we strongly recommend you keep running them. They provide our software with richer data, which makes our reports even more actionable and insightful for you.
7.) Does Wicked Reports work retroactively?
Well, you can’t track what you can’t access, but about a third of our reports will pull some retroactive data. If you have records of previous campaigns, or some tags throughout your email list, we can also wire those into your new Wicked Reports account to help flesh out your campaign ROI and customer lifetime value.
If that answers your questions, and you’re excited about the possibilities these reports will open up for your business, book your free demo today.
As I mentioned , we include weekly calls with our data experts so that you can always identify what the data means, and how you can capitalize on it. You’re never left to figure it out on your own, because we want to see our customers crush it.
If you’ve got questions about Wicked Reports that we didn’t answer here, just reply email us at firstname.lastname@example.org and I’ll get back to you.
Otherwise, click to book your demo and see how Wicked Reports can help you grow your business.